STANDARD TERMS AND CONDITIONS
1. DEFINITION OF TERMS
Blackpool Web Design - Gavin Valentine, 8 Salwick Avenue, Bispham, FY2 9BT, trading as BLACKPOOL WEB DESIGN, having its principal place of business at 25 Springfield Road, Blackpool, FY1 1QW, aforesaid
The Client - the entity which enters into a contract with BLACKPOOL WEB DESIGN.
Domain Name - the root address of a website, e.g. www.yourbusinessname.com. All such names will be registered with the appropriate naming authority, the fee of which is paid by BLACKPOOL WEB DESIGN.
Downtime - time when the website is not accessible via the Internet. This may be because of a technical failure of the Host or because work is being carried out on the site.
Host - the company on whose system the Website physically resides.
Link - a 'clickable' link embedded on a web page which may take the form of a graphic or text.
Search Engine - a website which contains a directory of websites on the Internet enabling users to find websites by subject matter classification.
Website - a collection of web pages and associated code which forms an integrated presence.
The Work - the subject matter of the contract between the Client and BLACKPOOL WEB DESIGN.
2. FEES
2.1
Fee Payable (Website Design)
A non refundable deposit of 50% of the total web design fee payable under the contract is due immediately upon the signing of the contract. The remaining 50% shall become due when the Work is completed to the reasonable satisfaction of the Client but subject to the terms of Clause 4.4 Approval of Work and Clause 4.5 Rejected Work hereof. BLACKPOOL WEB DESIGN reserves the right not to begin the Work until the said deposit has been paid in full. The fee quoted in the contract is inclusive of the cost of domain registration, hosting set up fee and hosting.
2.2
Fee Payable (Search Engine Optimisation)
A non refundable deposit of £200 of the total SEO fee payable under the contract is due immediately upon the signing of the contract. The remaining amount shall be divided into monthly payments and become due from month 2 and continue each month for the length of the campaign/contract until the final month when a final settling payment will be paid. BLACKPOOL WEB DESIGN reserves the right not to begin the Work until the said deposit has been paid in full. The fee quoted in the contract does not include any paid advertising costs or other costly internet marketing schemes such as pay-per-click initiatives etc.
3. DISCLAIMERS
3.1
Third Parties
BLACKPOOL WEB DESIGN can take no responsibility for services provided by third parties through us or otherwise, including the Hosting of the Client's Website, although BLACKPOOL WEB DESIGN will endeavour to ensure that Website downtime is kept to a minimum.
3.2
Maintenance and Correction of Errors
BLACKPOOL WEB DESIGN takes no responsibility for the functionality or maintenance (unless a maintenance contract is in place) of the Website after the Work has been completed. Errors (both technical and typographical) attributable to BLACKPOOL WEB DESIGN will be corrected free of charge, but BLACKPOOL WEB DESIGN reserves the right to charge a reasonable fee for correction of errors for which BLACKPOOL WEB DESIGN is not responsible, including, but not limited to malicious modification of the Website by a third party and typographical errors contained in materials provided to BLACKPOOL WEB DESIGN by the Client.
3.3
Extent of Work
Installation on the Internet is limited to the uploading of all necessary files to the Host, and testing of functionality. No registration of the Website with Search Engines will be undertaken unless otherwise agreed with the Client.
3.4
Design Standards & Practice
BLACKPOOL WEB DESIGN endeavours to ensure the site can be viewed across a spectrum of available World Wide Web platforms or viewers, currently designing sites to a specification to be viewed by Microsoft Internet Explorer Version 7 running within a Microsoft Windows platform on a Pentium powered Personal Computer, and do not warrant the site will be fully functional within any other combination of viewer or operating system. BLACKPOOL WEB DESIGN carry out design in accordance with a combination of criteria including World Wide Web Consortium (W3C) Standards, Browser manufacturers published data, Good/Common Practice and it is understood that BLACKPOOL WEB DESIGN design is liable to alteration to reflect changes in such standards and practice.
3.5
Consequential Loss
Under no circumstances will BLACKPOOL WEB DESIGN be responsible or liable for financial or other loss or damage caused by the failure or use or misuse of its software. The Client should ensure that data on their site is regularly backed up and that a contingency plan is in place to minimize possible losses as a result of software failure.
3.6
Status and Duration of Offers
Proposals and offers are valid for a period of one month from the date issued. BLACKPOOL WEB DESIGN is not bound to honour offers that have expired. Offers are not legally binding until an acceptable timetable for the work has been agreed by both parties. This timetable must be agreed within the month that the offer is valid. If an acceptable timetable has not been approved by both parties within one month of the offer being made, the offer is deemed to have expired.
3.7
Search Engine Listings
BLACKPOOL WEB DESIGN does not guarantee listings on Search Engines and the Client accepts that it is Search Engines and not BLACKPOOL WEB DESIGN who determine whom they list and whom they will not. The Client further understands there is no guaranteed placement or rank on the Search Engines and that a new website may never even appear on Search Engines at all. BLACKPOOL WEB DESIGN does not control Search Engines' algorithms and huge shifts can appear daily, weekly and even hourly.
4. COMPLETION OF WORK AND PAYMENT
4.1
Draft Design
The first stage of website design is creating a 1 page draft site emphasising the actual design, layout and colour schemes etc. BLACKPOOL WEB DESIGN will upload the draft site to a live test server, e.g. www.yourwebsite.blackpoolwebdesign.com and will notify the client, who will then have 7 days to review and proof the site in writing to BLACKPOOL WEB DESIGN. The client will act in good faith and can request and/or suggest any modifications/alterations to me made. Any of the Work within the draft design which has not been reported in writing to BLACKPOOL WEB DESIGN as unsatisfactory within the 7 day review/proof period will be deemed to have been proofed. Once the client has proofed the draft site, or been deemed proofed, the design will be rolled out into all subsequent pages of the full website and cannot be changed, unless an agreement in writing with BLACKPOOL WEB DESIGN can be arranged at a negotiated fee (usually £30 per hour).
4.2
Completion of Work
BLACKPOOL WEB DESIGN warrants completing the Work in accordance with its Standard Terms and Conditions to the specifications previously agreed with the Client. BLACKPOOL WEB DESIGN will not charge more than the amount previously agreed unless the Client has varied the specifications of the Work since the agreement. BLACKPOOL WEB DESIGN will not undertake changes to the specifications of the Work which would increase the cost, without prior written authorisation from the Client.
4.3
Supply of Materials
The Client is to supply all materials and information required for BLACKPOOL WEB DESIGN to complete the Work in accordance with the agreed specification. Such materials may include, but are not limited to, photographs, written-copy, logos and other printed materials. Where the Client's failure to supply such materials leads to a delay in completion of the work, BLACKPOOL WEB DESIGN has the right to extend previously agreed deadlines for the completion of the Work by a reasonable amount. Where the Client's failure to supply materials prevents progress on the Work for more than 21 days, BLACKPOOL WEB DESIGN has the right to invoice the Client for any part or parts of the Work already completed.
4.4
Approval of Work
On completion of the Work, the Client will be notified and have the opportunity to review it. The Client should notify BLACKPOOL WEB DESIGN, in writing, of any unsatisfactory points within 7 days of receipt of such notification. Any of the Work which has not been reported in writing to BLACKPOOL WEB DESIGN as unsatisfactory within the 7 day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected, and the contract will be deemed to have been completed and the remaining balancing payment under Clause 2.1 Fee Payable will become due. The Contract will remain in effect until all obligations have been completed in terms of this Clause.
4.5
Rejected Work
If the Client rejects the Work within the 7 day review period, or will not approve subsequent Work performed by BLACKPOOL WEB DESIGN to remedy any points reported by the Client as unsatisfactory, and BLACKPOOL WEB DESIGN considers that the Client is unreasonable in his repeated rejection of the Work, the contract will be deemed to have expired and BLACKPOOL WEB DESIGN can take any legal measures to recover both payment for the completed Work and reasonable expenses incurred in recovering payment.
4.6
Payment
Upon completion of 7 day review period, BLACKPOOL WEB DESIGN will invoice the Client for the 50% balancing payment in accordance with Clause 2.1 Fee Payable hereof, which, in the absence of agreement to the contrary, is to be paid by the Client within 21 days of the date that the invoice was issued.
4.7
Remedies for Overdue Payment
If payment has not been received by the due date, BLACKPOOL WEB DESIGN has the right to suspend ongoing work for Client, until such time that full payment of the outstanding balance has been received. If full payment has still not been received 21 days after the due date, BLACKPOOL WEB DESIGN has the right to replace, modify or remove the Website and revoke the Client's licence of the Work until full payment has been received. By revoking the Client's licence of the Work or removing the web site from the Internet, BLACKPOOL WEB DESIGN does not remove the Client's obligation to pay any outstanding monies owing.
5. INTELLECTUAL PROPERTY
5.1
Offers and Proposals
Offers and proposals made by BLACKPOOL WEB DESIGN to potential clients should be treated as trade secrets and remain the property of BLACKPOOL WEB DESIGN. Such offers and proposals or the information contained within them must not be passed to third parties or publicly disseminated without prior written authorization from BLACKPOOL WEB DESIGN. This includes, but is not limited to, trade secrets, technical features, functionality, aspects of the design and pricing information.
5.2
Warranty by Client as to Ownership of Intellectual Property Rights
The Client will obtain all the necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks or any other material it supplies to BLACKPOOL WEB DESIGN for inclusion on the Website. The conclusion of a contract between BLACKPOOL WEB DESIGN and the Client shall be regarded as a guarantee by the Client to BLACKPOOL WEB DESIGN that all such permissions and authorities have been obtained and that the inclusion of such material on the Website would not constitute a criminal offence or civil delict. By agreeing to these terms and conditions, the Client removes the legal responsibility of BLACKPOOL WEB DESIGN and indemnifies the same from any claims or legal actions however related to the content of the Client's site.
5.3
Domain Name
Any Domain Name obtained will belong to the Client. The Client agrees to indemnify BLACKPOOL WEB DESIGN, including any incidental costs, against any claims that a Domain Name applied for, or obtained, violates the intellectual property rights of a third party. The Client warrants that the domain name sought is not a trademark of a third party.
5.4
Licensing
Once BLACKPOOL WEB DESIGN has received full payment of all outstanding invoices and the Work has been approved by the Client in accordance with Clause 4.3 hereof, the Client will be granted a licence to use the Website and its contents.
5.5
Website Ownership
BLACKPOOL WEB DESIGN will continue to hold ownership of all source files and images used to create the clients website, and under no circumstances will we be able to provide the client or any third party with these files unless a pre arranged agreement has been made between the client and BLACKPOOL WEB DESIGN. In order to hold a copyright of your website we will require a �250 copyright fee, we will then provide you with the source code and images used on your site on a CD. After an agreement has been made and you have paid the copyright fee, BLACKPOOL WEB DESIGN will still be able to use the code to re-create another website.
5.6
Trade Secrets
Any code that is not freely accessible to third parties and not in the public domain, and to which BLACKPOOL WEB DESIGN or their suppliers owns the copyright, may not be copied, published, distributed or passed to any third parties in any form without prior written consent from BLACKPOOL WEB DESIGN. Unless previously agreed otherwise in writing, no modifications may be made by the Client or any third party to code to which BLACKPOOL WEB DESIGN or their suppliers owns the copyright. BLACKPOOL WEB DESIGN acknowledges the intellectual property rights of the Client. Information passed in written form to BLACKPOOL WEB DESIGN, and that the Client has indicated is confidential or a trade secret, will not be published or made available in any other way to third parties without the prior written consent of the Client.
6. RIGHTS AND RESPONSIBILITIES
6.1
Right to Terminate
BLACKPOOL WEB DESIGN reserves the right to refuse or break a contract without prior notice, if it is believed that the Client, their Website, or any material is illegal, immoral or otherwise unacceptable.
6.2
Events Beyond the Control of BLACKPOOL WEB DESIGN
BLACKPOOL WEB DESIGN will not be liable for breach of contract where that breach was due to software, hardware or electrical failure, natural events such as fire or other events beyond the control of BLACKPOOL WEB DESIGN.
6.3
Supply and Pricing of Services
BLACKPOOL WEB DESIGN reserves the right to use whoever it feels appropriate at the time for third party software and services, and to alter its prices as necessary without prior notice and without affecting existing contractual pricing agreements.
7. MISCELLANEOUS
7.1
Free Business Cards
500 free business cards will only be provided by BLACKPOOL WEB DESIGN to the client on all orders totalling £500 or more. The client must provide all artwork to BLACKPOOL WEB DESIGN for such business cards, and the business cards will be ordered upon final payment of the contract.
8. INTERPRETATION
8.1
Jurisdiction
This Agreement shall be governed by the laws of England which shall claim venue and jurisdiction for any legal action or claim arising from the contract between BLACKPOOL WEB DESIGN and the Client. The said contract is void where prohibited by law.
8.2
Survival of Contract
Where one or more terms of the said contract are held to be void or unenforceable for whatever reason, any other terms of the contract not so held will remain valid and enforceable at law.
8.3
Verbal Contract
If a verbal contract has been arranged then you will remain bound by our terms and conditions with no exceptions.
8.4
Change of Terms and Conditions
These terms & conditions may change from time to time. The Client will be informed of revisions as and when they are issued.
Standard Terms and Conditions v1 1st April 2008